Returns

Terms & Conditions

THE BUYER’S RIGHT OF CANCELLATION

In accordance with the Regulations, the Buyer has the right of cancellation within 14 days except where a Product is tailored to customer requirements and without fault. To exercise the Buyer’s right of cancellation, the Buyer must give written notice to the Seller by letter or e-mail giving details of the Products ordered and (where appropriate) their delivery. Notification by phone is not sufficient. Once the Seller has been notified of the cancelling of the contract, the Supplier will refund or re-credit the Buyer within 30 days for any sum that has been paid or debited from the Buyer’s credit card for the Products. If the Buyer does not cancel the Contract in accordance with clauses these terms and conditions, the Buyer shall be deemed to have accepted the Goods (except any manufacturing faults) and will not be liable to return the Goods to the Seller. If the Seller has delivered the Products to the Buyer but the Buyer wants to cancel the Contract, as prescribed in clauses these terms and conditions, the Buyer must retain possession of the Goods until the cancellation notice has been sent to the Seller within the relevant time limit. The Products can not be used. The Buyer will be responsible for returning the Products to the Supplier at the Buyer’s own cost. The Products must be returned to the address in the our details section. The Buyer must take reasonable care to ensure that the Products

are not damaged in the meantime or in transit and return then in the packaging and condition they were delivered to the Buyer.

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