Delivery

London and UK Mainland Delivery Options

Standard Delivery 
Within 10-12 weeks 
 

This service is available for Greater London only. 

Delivery price is included in the price. 

 

Collection 
Within 10-12 weeks 
 

Free – available to all clients.  

 

Standard Delivery 

 

A standard delivery charge is included in the price of the product. This service is available for Greater London only. As soon as your order is ready for delivery, you’ll be notified by email to arrange your delivery day and time. Lead time is usually 10-12 weeks for production from the day your order is placed.  Orders will be available for delivery Monday – Friday 10 am – 6 pm  

 

Collection

 

Your order will be available for collection once you receive an email confirming that your order is ready for pick up from 1, Courtney Road, East Lane, Business Park, HA9 7ND, London. Collection hours are Monday – Friday 10 am to 4 pm. The expected lead time is 10-12 weeks for production from the day your order is placed. You will be notified by email once your order is ready for collection. You are required to bring your order number and valid proof of ID (Passport/UK Driving Licence). Orders are kept for up to 7 days so you can collect at a time to suit you. 

 

Please Note: Typical methods and costs of delivery are as shown here under the “Delivery Information” tab and are confirmed at checkout. We will give you an estimated date for delivery, and we will endeavour to deliver any products ordered within the estimated period and will deliver your order within 10-12 weeks after the payment unless otherwise agreed with you as stated in our email order confirmation (see Order Acceptance, above). Please note that some products require a signature as proof of delivery.

Delivery may be delayed due to circumstances outside of our control. If this occurs, we will notify you as soon as possible and take steps to minimise the effect of the delay. We shall have no liability for delays.

In the event of a failed delivery to you, our courier may re-attempt delivery, leave your delivery with a neighbour or in a safe place outside of your home or leave you a card or contact you to re-arrange delivery. In such an event, we may charge you for storage costs and further delivery costs. If we are unable to contact you to re-arrange delivery, we may end the Contract.

Installation Can be arranged via email: installation@blacksteeldoors.co.uk. Same terms as for the bespoke product.

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Dear Customers, It might take longer than usual to receive your quote due to the COVID and less staff*